FAQ

Everything important

Questions and answers about the ITFS, films, tickets and events. Do you still have a question? Contact us!

Contact

General

About the Festival

The ITFS

Who is the organiser of the ITFS?

What can I do at the ITFS?

Are animated films for children only?

I would like to take part in the ITFS – is that possible?

Films

Programme at Innenstadtkinos

Programme sections

What kind of films are shown at the ITFS?

Are filmmakers present?

How does the Programme Calendar work?

Can I also watch the films online?

Who awards the prizes in the competitions?

How is a film selected for the festival?

Do the films have an age restriction?

Open Air Schlossplatz

Free of Charge and outdoors

What is the Open Air Schlossplatz and what can I expect?

Is the Open-Air-programme free of charge?

What happens if the weather is bad?

Who can I turn to if I need help?

Young ITFS

Learn and discover

Young ITFS

What is there for my child at the festival?

Who puts together the Young ITFS programme?

Will my child understand the films at all?

Must I be there as a parent or guardian?

Tickets

General

Tickets

When is a ticket required?

What payment methods are available?

Are there group tickets or a group discount?

Where can I pick up my Festival Pass / Accreditation?

Do I have to bring my e-ticket with me?

Which events do I have to register for?

Is my ticket transferable?

Can I cancel my ticket?

I would like to visit only one event – how is that possible?

Where can I find further information about the ticket purchase?

What is the best way to travel to the festival?

Festival Pass

For the full Festival Week

What services are included in the Festival Pass?

Who is allowed to acquire a Festival Pass Discounted?

Accreditations

For Professionals

Which services are included in Accreditations?

Who is allowed to acquire an Accreditation?

Who is allowed to acquire a Press Accreditation?

Combi Pass ITFS+FMX

Seat Reservation

International Competition & Student Competition

What do I have to know as a Pass Owner?

How is the reservation with a code working?